StayVista's Co-Founder Amit Damani On Creating A "Luxury Home Away From Home"
In today's travel landscape, discerning guests seek more than just a place to rest—they crave unique, personalised experiences that transform their stay into memorable moments. StayVista is at the forefront of this movement, offering exclusive access to some of the most luxurious homes in the country while curating tailored experiences that cater to each guest's preferences. From handpicked local activities and personalised welcome gestures to bespoke activity recommendations, StayVista ensures every stay is memorable.
With an extensive network of over 750 properties, StayVista offers flexibility to accommodate various budget ranges without compromising quality. To make luxury travel more accessible, the homestay brand regularly introduces discounts for budget-conscious travellers and leverages technology to make the booking process smooth and hassle-free.
Speaking to Outlook Traveller, StayVista co-founder Amit Damani discussed his firm's diverse offerings, what makes it India's largest luxury villa rental company, and upcoming projects.
Read the excerpts from the interview below:
How is StayVista different from other accommodation options in terms of providing tailored experiences for travellers?
Guests are now looking for more than just a cookie-cutter, one-size-fits-all experience. In addition to offering exclusive access to the most luxurious homes in the country, StayVista sets itself apart by curating unique and personalised experiences for all its guests. From handpicked local experiences, personalised welcome gestures, or custom activity recommendations, we focus on crafting stays that cater to specific preferences for every purpose of stay. The idea is to offer a luxurious home away from home, which aren't just places to stay but perfect opportunities for enabling tailor-made experiences that resonate with each guest's preferences, making every stay a collection of personalised moments.
Can you elaborate on the process of curating accommodations to meet the diverse preferences and budgets of StayVista's guests?
StayVista's curating accommodations involve a thorough understanding of guest preferences and budgets. This starts with a comprehensive property assessment and filters it down to the guests' preferred expectations, considering location, amenities, and pricing. StayVista's extensive network of 750+ properties allows flexibility in accommodating various budget ranges without compromising quality. Moreover, the team actively seeks guest feedback to continually refine and enhance the selection process, ensuring that every stay meets or exceeds expectations.
What specific measures does StayVista take to ensure exceptional service throughout the guest's journey, from booking to check-out?
We are committed to providing exceptional service at every touchpoint, from booking to check-out. The booking process is user-friendly and supported by a dedicated guest relationship team available to assist with any inquiries or special requests. During their stay, guests can expect personalised attention and prompt assistance. StayVista also prioritises post-stay communication to gather feedback and address any issues, ensuring a consistently high level of satisfaction throughout the guest's journey.
How does StayVista maintain its commitment to quality in accommodations, and what sets its quality assurance apart from others?
StayVista maintains its commitment to unparalleled quality through rigorous quality assurance audits. Each property undergoes a thorough inspection to meet StayVista's cleanliness, comfort, and amenities standards. Moreover, we implement regular assessments to monitor and maintain the quality of homes over time. This proactive approach sets us apart from others in the industry, demonstrating a steadfast dedication to delivering exceptional guest experiences.
How does StayVista leverage technology to enhance the guest experience?
We leverage technology and innovation by offering an online booking platform that provides real-time availability, instant confirmations, and innovative features such as virtual property tours to help guests make informed decisions. Behind the scenes, we employ data analytics and automation tools to optimise pricing, inventory management, and guest communication, ensuring efficiency and accuracy throughout the booking process.
How do you intend to enhance inclusivity within the StayVista experience, particularly for budget-conscious travellers such as Gen Z?
To cater to this segment, StayVista offers a range of affordable stay options without compromising on quality or amenity choices. We also regularly introduce special packages and discounts targeted towards budget-conscious travellers, making luxury travel more accessible and affordable for all.
Are there any new offerings in the pipeline?
StayVista will soon expand further in the homestay segment with a new brand for the finest luxury homes nationwide. The brand will offer guests presidential suite-like service with a private butler, complimentary mini bar, pillow menu, personalised experiences, and lots more.
