Beat The Crowds: Tips For Using Public Transport In India

From the charm of Indian railways to the hustle of auto-rickshaws and the convenience of ride-sharing apps, mastering these modes of transport will save you money and give you memories to cherish
Navigating Indian public transport
Trains are a popular mode of transport in IndiaShutterstock
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4 min read

Travelling through India is an adventure of a lifetime, and what better way to immerse yourself in the local culture than by using public transport? For non-locals or people visiting India for the first time, the bustling nature of Indian public transport can be overwhelming. Here's a guide to help you navigate Indian railways, local buses, auto-rickshaws, and ride-sharing services like a pro.

Navigating Indian Railways

India's railway network is one of the largest and busiest in the world, offering a chance to traverse the country while passing through diverse terrains.

Booking Tickets

  • IRCTC Website and App: The official website and app are the best ways to book tickets. Create an account in advance to streamline the process.

  • Tatkal Tickets: For last-minute travel, Tatkal tickets are released one day before the journey at 10 am for AC classes and 11 am for non-AC classes. These sell out fast, so be prepared.

  • Cleartrip and MakeMyTrip: These third-party websites offer a more user-friendly interface for booking tickets.

A 3rd AC coach on an Indian train
A 3rd AC coach on an Indian trainRepresentational

Classes and Comfort

  • Sleeper Class: Ideal for budget travellers, offering a genuine local experience. Bring your bedding.

  • AC Classes: Ranging from 1AC to 3AC, these provide more comfort and privacy. They come with bedding and are air-conditioned.

  • General Class: The most economical but can be very crowded. Not recommended for long journeys.

Travel Tips

  • Pack Light: Indian trains have limited storage space, so pack light and keep essentials handy.

  • Food and Water: While trains often have pantry cars, bringing snacks and bottled water is advisable.

  • Safety: Keep your belongings secure. Use a padlock for your bags and carry a money belt for valuables.

Using Local Buses

Local buses are an affordable way to get around cities and towns, offering a taste of local life.

City Buses

  • State Transport Buses: Every state has its transport service, like BEST in Mumbai or BMTC in Bangalore. These buses are cheap and reliable.

  • Private Operators: In some cities, private operators run more comfortable buses. Look out for Volvo or AC buses for a more comfortable ride.

A government-run bus/Representational
A government-run bus/RepresentationalShutterstock

Intercity Buses

  • Government Services: State-run services such as UPSRTC (UP Roadways) connect major cities and towns.

  • Private Services: Operators like RedBus offer online booking and a range of options from semi-sleepers to luxury AC coaches.

  • Timing: Buses can get crowded, especially during peak hours. Plan your travel during off-peak times if possible.

  • Exact Change: Have cash or small denominations for bus fares.

  • Safety: Keep an eye on your belongings and avoid crowded buses at night.

Using Auto-Rickshaws

Auto-rickshaws are a quintessential part of the Indian transport experience, offering a quick way to navigate congested streets. Designated auto-rickshaw stands can be found at major transport hubs and markets.

Fare Negotiation

  • Metered Fare: Insist on using the meter where applicable, especially in cities like Mumbai and Delhi.

  • Pre-Negotiated Fare: In some places, you may need to negotiate the fare beforehand. It's helpful to know the approximate distance and fare range.

Travel Tips

  • Google Maps: Use Google Maps to check the route and ensure you're not being taken for a ride.

  • Small Change: Carry small denominations to avoid hassle over change.

  • Safety: Sit in the back and keep your belongings close. Avoid taking auto-rickshaws late at night alone.

Ride-Sharing Apps

Ride-sharing apps have revolutionised urban transport in India, offering convenience and safety.

Popular Apps

  • Ola and Uber: The two dominant players, offering a range of options from economical rides to luxury cars.

  • Rapido: A bike taxi service available in many cities, ideal for solo travellers in a hurry.

Using Indian Metros

Indian metro systems in cities like Delhi, Mumbai, Bengaluru and Kolkata offer a fast, efficient, and comfortable way to navigate urban areas. Modern, air-conditioned trains run frequently, providing a respite from city traffic. Purchase a smart card for hassle-free travel and avoid long ticket queues. Stations are well-signposted in English and Hindi, with clear maps and announcements. Peak hours can be crowded, so travel during off-peak times if possible. Metros are also safer and cleaner than other public transport options, making them ideal for daily commuting and sightseeing.

Metro smart cards/Representational
Metro smart cards/RepresentationalShutterstock

Tickets and Tokens

  • Tokens: Single journey tokens are available at ticket counters or vending machines. Simply select your destination and pay the fare.

  • Smart Cards: Ideal for frequent travellers, smart cards offer a discounted fare and convenience. Purchase and recharge these at customer care centres, ticket counters, or online through the metro's website or app.

Travel Tips

  • No Eating or Drinking: Maintain cleanliness by avoiding eating or drinking inside the metro.

  • Priority Seating: Reserved seats for the elderly, women, and differently-abled passengers.

  • Queue System: Follow the queue system while entering and exiting trains.

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