Vietnam Airlines has announced the appointment of Aeroprime Group as its General Sales Agent (GSA) in India, effective January 1, 2024. Aeroprime Group, recognised as India's leading Aviation Services Group, will be a pivotal partner to Vietnam Airlines. Its appointment marks a strategic move to expand Vietnam Airlines' presence in India, offering premium and customer-centric services in this growing market.
The collaboration aims to redefine customer service, ensuring an elevated travel experience for Vietnam Airlines' valued customers. Their role includes leveraging innovative, tech-driven solutions for sales and marketing strategies enhancing market reach and distribution across India.
"We are committed to working with Vietnam Airlines to develop a strong brand presence and expand the customer base in India. With our dedicated team of seasoned professionals across multiple cities and using our cutting-edge technology solutions, we look forward to effectively marketing the flights and providing superior customer services, offering an exclusive experience of Vietnamese hospitality," said Abhishek Goyal, Executive Director of Aeroprime Group.
This partnership announcement means that Indian tourists, whose numbers visiting Vietnam have been on the rise, will benefit from Vietnam Airlines' extensive network, providing premium flight choices. This will enhance passenger options, foster growth, and bolster trade relations between India and Vietnam. Vietnam Airlines operates 14 weekly flights from Delhi and Mumbai in India to Hanoi and Ho Chi Minh City in Vietnam, utilising A320Neo aircraft.
Speaking on the collaboration, Nguyen Trung Hieu, General Manager of the Vietnam Airlines Branch in India, said, "We are pleased to appoint Aeroprime Group as our new General Sales Agent (GSA) pan India as we embark on a new journey to enhance our network and to provide the premium services to the Indian travellers. The association with Aeroprime Group will help us to strengthen distribution channels and elevate customer service standards in the Indian market."