With his interest lying in fields beyond just hospitality, Shukla&rsquos strength is his versatility. A multitasker and result-oriented, Shukla believes that an honest step every day towards your goal will lead you to perfection. With a keen eye for detail, his love for restoration, renovation, interior designing, as well as bonsais, keep him occupied at Neemrana. Being the nature enthusiast that he is, he&rsquos also won the JAL World Bonsai Contest, organised by Japan Airlines, three times in a row. He believes that the key to solve even the biggest problems at hand lies in being calm, polite and patient. 

Your first hospitality job 
Executive housekeeper at Jehan Numa Palace, Bhopal in 1999. 

At what age did you become a General Manager
At 43 for Neemrana&rsquos Tijara Fort-Palace. 

Favourite corner of the hotel 
The Shatranj Terrace, where you can bask in the beauty of the entire fort-palace, especially when it&rsquos lit up post sundown. 

5 words you think sum up a successful hotel
Passion, guest satisfaction, team work, upgradation and humanity. 

What&rsquos your property&rsquos philosophy 
Every Neemrana property has its own unique style, architecture and history. hence, the guest experience is always unique at each property. Known as &lsquonon-hotel hotels&rsquo, Neemrana gives a holistic experience. our focus is on everything local, whether it&rsquos craftsmanship, food or even the staff, who are recruited from nearby places and trained right from scratch. 

Which department is your pride 
Although housekeeping is at the core of any property and is called the &lsquobackbone&rsquo of the hotel, all other departments are equally important and have to work closely to produce a great show. 

Who inspires you 
I am extremely inspired by our chairman, Mr Aman Nath. His vision, passion, simplicity and appreciation for good work always motivate me to do more&mdash innovatively and continuously.