His journey as a General Manager spans not just across two long decades but also across borders. Thomas Peruzzo began his journey in the hospitality sector at the age of 27 in Düsseldorf, Germany. Today he is associated with one of the most esteemed properties in Dubai, the Armani Hotel. Responsible for various operations across marketing and administration, he is known for his innovative approach, while ensuring strong levels of productivity and efficient use of resources.
First job
It all began with a sales manager job at a hotel in Kamen, Germany.
How does it feel to work in the tallest building in the world&mdashthe Burj Khalifa
It is extremely exciting. I think about how unique the hotel is and how honoured I am to be a part of its continuous success.
Favourite corner of Armani Hotel
There is something magical about our restaurant terraces. When the weather is pleasant, there is nothing better than having dinner al fresco on one of the terraces overlooking the Dubai Fountain Show. It is truly a magical experience.
You sound very driven, where does that passion come from
My passion is driven by the amazing team members that surround me. We work very closely as a team to make guests&rsquo stay unique and memorable. And there is no other way than teamwork to achieve it. There is nothing more satisfying than knowing you&rsquove put a smile on your guests' faces and that we&rsquove made their stay memorable.
Most unique thing about staying at the property
Apart from being able to stay in the world&rsquos tallest tower, it is the first hotel ever to be built and designed personally by Mr Armani. Staying here is like experiencing his home.
Any crazy guest demands
No demand from any of our guests is crazy. Our Lifestyle Ambassador philosophy is built around meeting guests&rsquo needs. Upon check-in, a Lifestyle Ambassador is assigned to each suite and they are at hand for the guests around the clock to fulfill all their needs even if they seem bizarre or demanding.