AI-powered systems can make trips an individualised experience  franz12/Shutterstock
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Tomorrow's Ticket: Here's How Future Tech Is Transforming Travel

Vijay Kesavan

In a world where life seems to quicken every day, the travel industry is gearing up for a futuristic makeover that promises to redefine our travel experiences. Buckle up as we explore the exciting landscape of artificial intelligence (AI), robots, contactless payments, virtual reality (VR), AI chatbots, Internet of Things (IoT), and augmented reality (AR), all set to revolutionise the way we journey from point A to point B.

Artificial Intelligence

Let's kick things off with Artificial Intelligence, or as we fondly call it, AI. Imagine having a travel companion that knows your preferences better than your best mate—that's the magic of AI. From suggesting personalised itineraries to predicting flight delays, AI is set to be the ultimate travel genie. Soon, we'll interact with AI-powered systems that understand our needs, making every journey a smooth and tailored experience.

AR apps can add to your travel experience

Robots

Now, let's talk robots. No, we're not talking about sci-fi movie robots; we're talking about helpful automatons ready to assist you at airports, hotels, and even on cruise ships. Picture this: a robot helping you check into your hotel, delivering room service, or guiding you through a bustling airport terminal. It's not just futuristic fantasy—it's the imminent reality of travel.

Robots are responsible for checking flights and booking at some airports

Contactless Payments

Contactless payments have already made their mark, but their influence on travel is just beginning. Say goodbye to fumbling for cash or cards—the future is about seamless transactions. Whether booking a cab, paying for your morning coffee, or purchasing souvenirs, a simple tap of your smartphone or a wave of your smart card is all it takes. It's convenient, and it's a game-changer for hassle-free travel.

Virtual Reality (VR)

Now, let's step into the world of Virtual Reality (VR). Close your eyes and imagine being transported to your dream destination without leaving your living room. VR is set to redefine the travel experience by offering virtual tours, allowing you to explore hotels and attractions and even test out a destination's local cuisine—all from the comfort of your home. It's the perfect way to dip your toes into a destination before taking the plunge.

A female traveller uses a VR headset while travelling

AI Chatbots

AI Chatbots are the friendly virtual assistants that are becoming an integral part of the travel experience. Need information about your flight, weather updates, or local recommendations? Just chat away. These AI-powered buddies are available 24/7, ready to provide instant assistance, making your travel experience smoother than ever. No more waiting on hold – just quick and easy answers at your fingertips.

Internet of Things (IoT)

The Internet of Things (IoT) is like giving a digital heartbeat to the travel industry. Your luggage communicates with your smartphone to ensure it's never lost, hotel rooms adjust to your preferences as you walk in, and transportation systems optimise routes in real-time—that's the power of IoT. It's the invisible thread connecting every aspect of your journey, making it more efficient and tailored to your needs.

You can use a smart phone with an AR app to check relevant information about the spaces around a city

Augmented Reality (AR)

And now, let's add a dash of magic with Augmented Reality (AR). AR overlays digital information on the real world, creating an immersive experience. Picture walking through a new city, and with a simple glance at your smartphone, you get information about historical landmarks, restaurant reviews, and hidden gems. It's like having a personal tour guide in your pocket, making exploration more enriching and engaging.

Vijay Kesavan is a pioneering travel professional with over two decades of industry leadership and the Founder and CEO of StampThePassport.

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